The terms under which you access and use the Parcela platform.
By accessing or using Parcela, you agree to these terms. If you do not agree, do not use the service.
Parcela provides automated site analysis, due-diligence reports, and related data products for land across its markets. Reports are generated from open public data and are NOT legal advice, valuations, or replacements for professional surveys.
For Australia specifically: land titling is state-based across eight jurisdictions and Australia has no single national cadastre. The site extent shown is AUTHORITATIVE only in New South Wales (the DCS Spatial Services Lot/DP geometry underpinning the Torrens register); in the other states and territories it is INDICATIVE (a G-NAF address point or an OpenStreetMap building footprint) and is marked as such. The definitive boundary and ownership are established by the relevant state Land Registry title and the registered plan — never by the Parcela report — and the legal boundary on the ground is a matter for a registered or licensed surveyor.
You must be at least 18 years old.
You are responsible for maintaining the confidentiality of your account credentials.
You agree not to reverse engineer, scrape (except via the public API), or resell Parcela reports without a white-label agreement.
You are responsible for the accuracy of the addresses or site identifiers you input.
Paid plans and one-off reports are billed via Stripe. Prices are displayed on the pricing page and at checkout, exclusive of GST (Goods and Services Tax); a tax invoice is available on request.
Subscriptions auto-renew until cancelled. You may cancel anytime; access continues until the end of the billing period.
Refunds for one-off reports: within 14 days if the report has not been generated. Subscription refunds: pro-rata for unused time at our discretion. Nothing in this clause limits your rights under the Australian Consumer Law.
The Parcela platform, software, and report templates are owned by Parcela.
Report outputs you purchase are licensed to you for your own use. You may share them with your clients, advisors, and financing partners.
Public data incorporated in reports remains subject to its original licence (CC BY 4.0, ODbL, public domain, etc. — cited on each report). State Land Registry title and registered-plan data remain subject to the relevant registry's terms and are not redistributed by Parcela.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL — Schedule 2 to the Competition and Consumer Act 2010 (Cth)). For major failures you are entitled to a replacement or refund and to compensation for any other reasonably foreseeable loss or damage; for failures that do not amount to a major failure you are entitled to have the problem rectified in a reasonable time and, if this is not done, to a refund.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the ACL or any other applicable law that cannot lawfully be excluded or limited.
Subject to the Australian Consumer Law and any other rights that cannot be excluded, Parcela reports are generated algorithmically from open public data. We do not guarantee the accuracy, completeness, or fitness for purpose of any report. In particular, the site extent is authoritative only in New South Wales and is indicative in the other states and territories, and must not be relied on as a legal boundary.
To the extent permitted by law, Parcela is not liable for any investment decision, loss, or damage arising from the use of our reports.
Where liability cannot be excluded but can be limited, our liability is limited (at our option) to re-supplying the service or paying the cost of having it re-supplied. Otherwise, our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim.
You may delete your account at any time. We may suspend or terminate your account for violation of these terms.
Upon termination, your reports remain accessible via their permanent links for the duration of your purchased access period.
These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts of the Commonwealth of Australia. This does not deprive you of the protection of the Australian Consumer Law or other mandatory consumer-protection provisions that apply regardless of this choice of law.
We may update these terms. Material changes will be communicated 30 days in advance via email. Continued use after changes constitutes acceptance.